Termination of Allo Broadband

Any cancellation request must be made at least 30 days in advance. On service cancellation within the contract time, a minimum of RM500 will be levied as termination costs, as specified in the Terms & Conditions accompanying the Service subscription (s).

For Residential Package:

  1. Any cancellation request must be made at least 30 days in advance.
  2. On service cancellation within the contract time, a minimum of RM500 will be levied as termination costs, as specified in the Terms & Conditions accompanying the Service subscription (s).
  3. If your subscription is still active, we’ll contact you to arrange for the pickup of your Broadband Termination Unit (BTU), router, and DECT phone (if any).
  4. Refunds will be issued in Malaysian Ringgit (RM) by bank transfer.
  5. Refunds will be processed and paid payable to the account owner within 90 days after the last bill date (if applicable).
  6. Refer as example below, and fill in your details here.

 

For Business Package:

  1. Any cancellation request must be made at least 30 days in advance.
  2. On service cancellation within the contract time, a minimum of RM500 will be levied as termination costs, as specified in the Terms & Conditions accompanying the Service subscription (s).
  3. If your subscription is still active, we will contact you to arrange for the pickup of your Broadband Termination Unit (ONU), router, and DECT phone.
  4. Refunds will be issued in Malaysian Ringgit (RM) by bank transfer.
  5. Refunds will be processed and paid payable to the account owner within 90 days after the last bill date (if applicable).
  6. Refer to the example below, and fill in your business details here.

Why do you want to terminate Allo Plan?

A: Switch service providers?
  • Uncompetitive
  • Poor network quality
  • Relocation
  • Poor after-sales support
  • Limited offering/value added services
  • Others

B: Relocation

  • Out of ALLO coverage
  • Out of country

Here are some suggestion of other broadband plan that you can sign up 🙂

Click on the picture below and it will direct you the website that offered the best internet broadband plan for you, such as Unifi Broadband, Time Internet and Celcom Plan.

 

It is hoped that today’s guidance will simplify your business for terminate your Allo Broadband Plan. If this partnership helps you, don’t forget to share it for the sake of mutual benefit. Good luck.

 

If you prefer to have a person-to-person live talk with you, then you call 03 5888 8388 or WhatsApp us at 012 368 2222

 

Written by nasuha

1 Sep, 2022

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