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What is Self Care?

Self Care allows TIME user to manage TIME account and subscribed service(s) online. In self-care, TIME users can see their acc details and the bill status, and more you can do yourself in self-care. You can also download our TIME App from Google Playstore or Apple App Store.


What can I do on Self Care?
  • View your profile and subscribed service(s)
  • View and pay your bills
  • Apply for Auto Debit payment method
  • Change your subscription plan
  • Access special offers and privileges and more!


How do I register for Self Care?
  1. Click here to register
  2. Enter your Account Number
  3. Key in your MyKad / Passport number (your default Username, not changeable)
  4. Enter your preferred password
  5. Read and accept the Terms and Conditions
  6. Click register and you’re done!

if already got a SelfCare account just login with your IC number and password. If already forgot the password, click forgot password and set a new one will do.


Connect with multiple devices

I have reset my password but why haven’t I received an email with my temporary password?

Your email address may be different from the one you have provided to us. Please contact customer service 1800181818 or for assistance.


For eBill subscribers how to check and download my bills?

Log in to Self Care and click settings icon settings > Bills in the dropdown menu. Click on the Download button to download your bill.


How do I change my password?

Go to Self Care, go to View Profile on the top right > Change Password. We recommend that you do this every 3 months.


No more wait, Faster Come and Apply TIME Broadband, feel the quality. Our Office Contact Number Call/ Whatsapp 0123682222




Written by angyiqi

6 Apr, 2021

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