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How to pay ALLO CITY Broadband bill?

As our available billing methods to how to pay Allo bill, we chose green, so we pre-selected electronic billing methods for customers. After payment, your electronic bill will be sent to your email address on the first week of each month.

Your monthly bill will include your broadband subscription fee, voice service usage fee and other value-added service subscription fees, one-time fees and deposits (if any).

For those are inconvenient to pay online can also pay through the counter or offline. More information can refer to the payment methods we listed below.

Available Payment Methods

billing method
pay with online payment

1. Online Payment

Now, customer can use online payment via FPX, Master Card, VISA or 7- evelen outlets by logging in to your user portal.

If unable to log in, kindly call careline 1300-38-8000 for solution.

payment method

2. JomPay

Next, JomPAY online at internet and Mobile Banking with your current or savings account.

As examples:

Biller code: 19653

Ref 1: ( Allo account number )

Ref 2 : ( customer email )

Both account number and billing detail are sent to the email that used to register after complete installation.

payment method

3. Offilne Payment

Besides that, our user may also manual payment at the nearest Kedai Tenaga by TNB if you prefer counter transaction or KIOSK payment 7-evelen outlet.

Click Here for the list of the available Kiosk and the operation hour

For offline payment, don’t forget to bring the barcode that can be obtained from your user portal!!

payment method

4. Cheque Payment

Other than that, there is also a option for customer choose to made their payment crossed cheque to “ Allo Technology Sdn Bhd “ as information below.

Bank Name: Maybank Berhad

Address: Lot P1-36, Shaftsbury Square, 2350 Persiaran Multimedia Cyber 6, 63000, Cyberjaya, Selangor

Bank Swift Code: MBB EMY KL

As above are the payment methods currently available for Allo City Broadband. If you have any questions or problems, please don’t hesitate to call our Careline at 1300-38-8000 or send an email to customerservice@allo.my for any inquiries.

TIME dotCom delivers domestic and global connectivity, cloud and data centre solutions in Malaysia and beyond over our 100% fibre optic network.

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Written by YaoCong

25 Oct, 2021

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